Aerial view of road construction

Three key roles of a PMO

Jeremy Rae Service Line Lead

Jeremy Rae | Principal and Project Delivery Services Service Line Lead, Melbourne | 20 December 2017

More and more asset owners are realising the benefits of a PMO function on their mega-projects. What key roles should they play?

More and more asset owners are realising the benefits of a PMO function on their mega-projects. What key roles should they play? 

1. Align business objectives

Drive the right trade-offs between economic levers and business objectives

Reflect business requirements in the technical design of engineering specifications

Align contracting terms with business objectives and allocate risk to natural owners

Escalate critical business decisions in a timely manner

 

2. Strategic project steering

Set up and manage a ‘Control Room’ of information, reporting dashboards, and an information cadence to create a ‘single source of truth’, have maximum visibility and get timely information to facilitate decisions

Set-up and drive decision-driven dialogues

Deploy special response teams to mitigate risks and roadblocks

Monitor top strategic risks and communicate these to the owner to drive decisions

 

3. Capability building

Skills transfer to the owner’s team including analysis of trade-offs, management and maintenance of control room system and strategic risk management